Get Help
Our goal is to provide the NLU community with the technology resources needed to ensure that we maintain our mission of providing innovation to higher education. Please feel free to reach out to our department if you have any difficulties or need assistance.
Helpdesk Contact Information
Below is the contact information for the NLU Helpdesk. Please contact us if you need help any tech related support.
Helpdesk Contact Information
Telephone Number: +1-866-813-1177
Email Address: helpdesk@nl.edu
Campus Tech Offices
LITS provides tech offices on most of our NLU campuses. Feel free to drop by to request in-person support. Below is a list of all current LITS offices:
Campus Tech Offices
Chicago Campus - 122 S. Michigan Ave
Room 4042 - 4th Floor
Hours of Operation: 8:00 am - 5:00 pm
Gage Campus - 18 S. Michigan Ave
Room 521 - 5th Floor
Hours of Operation: 8:00 am - 8:00 pm
Wheeling Campus - 1000 Capital Drive
Room 241 - 2nd Floor
Hours of Operation: 8:00 am - 5:00 pm
Online Live Support
During the global pandemic, LITS launched the live support website in order to provide IT assistance online to the NLU community during the national lockdown. On the site, you will see a list of our techs. Click on an available tech and they will be able to assist you with your issues.
To use this website, please ensure you have the latest Zoom installation. Techs will be using Zoom to provide support.
If you have any questions prior to using Live Support, please contact the Helpdesk.
Live Support