Continue Working
At this time, all departments operate remotely, with the exception of functions that require on-site coverage. Although we are operating remotely, the University remains open and operational. We appreciate the efforts of staff to support our mission of teaching and scholarship.
To stay up to date with University announcements, review NLU coronavirus update page.
We understand these major changes and uncertainty can create difficult decisions for you. Your mental health is just as important as your physical health. Remember the Employee Assistance Program (Password Protected) is available to help you manage stress and anxiety.
Managing Email & Calendar
Getting Help
- If you have any questions, contact the LITS Help Desk
- Additional support can be found on Zoom's FAQ page
- Live support: https://live-support.nl.edu/
- Information on conferencing equipments for working remotely
Using your NLU-provided laptop is the best option for working remotely. However, if you don’t have an NLU laptop and need to use your personal computer, follow these steps to prepare. Don’t forget to do a test-run to make sure your equipment works as expected.
- Think about the files and applications you’ll need to access from home
- Ensure that your personal computer is updated and secure . If you don’t have an NLU-provided laptop, you’ll need to take extra steps to make sure your work stays secure.
- Gather everything else you’ll need to be productive .Think about calling into meetings or video conferencing: does your computer have a built-in microphone and speaker? Do you need a headset for your phone? Don’t forget any important work files or other equipment, like power adapters, that you’ll need to bring home from the office
THE DO's
- Establish a consistent work schedule.
- Find a suitable work space within your home.
- Remember that you are representing a professional organization. The way you dress, carry yourself, and your surrounding atmosphere, impacts our students and your colleagues.
- Prepare yourself as if you are in an NLU office.
- Avoid distractions.
- Structure your workday.
- Take breaks.
- Take a scheduled lunch.
- Set clear boundaries.
- Make sure those in your home understand that you are unavailable.
- Set tasks and goals for the day to keep yourself motivated and engaged.
- Collaborate and communicate with your colleagues.
THE DON'Ts
- Take what you do lightly.
- Think that it is okay to be unprepared. Value the time of those reaching out to you.
- Think that the caller cannot perceive your level of professionalism or passion.
- Forget to answer the phone with the NLU greeting, no matter who is calling.
- Eat lunch or snacks in your work area.
- Introduce distractions like televisions into your workspace.
Click the link below to access Microsoft Skype training resources.
https://support.office.com/en-us/article/video-what-is-skype-for-business-3a21eca4-434d-41f1-ab06-3d4a268573b7
Click the link below for instructions on using Skype for business on a PC.
https://support.office.com/en-us/article/video-what-is-skype-for-business-3a21eca4-434d-41f1-ab06-3d4a268573b7
Click the link below for instructions on using Skype for business on a MAC.
https://support.office.com/en-us/article/download-and-install-skype-for-business-on-mac-ed3a6776-b5de-4bc1-ad43-546c0eebe08b
Click the link below for instructions on installing Skype for business on your IOS or Android device.
https://support.office.com/en-us/article/sign-in-to-skype-for-business-on-a-mobile-device-4d1b7dfa-5b0b-4868-bae5-25947fb99e6e
Click the link below to watch a video on how to make a call using Skype for business.
https://support.office.com/en-us/article/make-and-receive-calls-using-skype-for-business-228e03aa-7361-4997-8dfa-1dd9bdc717f6
