Retain is a comprehensive, all-in-one platform built to make your work at NLU easier and more impactful. It brings together everything you need in one place—student advising, case management, appointment scheduling, reporting, engagement studios, and outreach—so you don’t have to juggle multiple systems or dig through different tools.
With its clean, modern design, Retain makes it simple to find the information you need, when you need it. You can quickly track student cases, manage appointments, send outreach, or dive into reports without unnecessary clicks or confusion.
Retain is designed with NLU users in mind: giving you the flexibility to support students more effectively, communicate with them more seamlessly, and uncover insights that help you guide their success. Whether you’re handling a single advising case or looking at broader trends across your students, Retain helps you spend less time on systems and more time on what matters most—supporting NLU students on their path to graduation.
Retain Resources & Support
Bug Reports
Need to report a problem or a bug? Submit a Bug Report to the Retain Feedback Form. In some cases, we have more complex issues that take more time to fix. Check the Known Issues page to see if other users are having the same issue.
Release Notes
As a new application from NLU, Retain is consistently receiving updates in order to provide the best experience to our faculty and staff. View our Release Notes to see what has recently changed within the application.
Roadmap
Curious what features are upcoming for Retain? Visit our Roadmap to see which features are currently being evaluated, which are in process, and which have been recently completed.
Retain Features
Advising/Students
Easily access the students you work with every day. Advisors can view their full list of assigned advisees, while faculty can quickly see the students currently enrolled in their courses—all in one convenient place.
Cases
Retain’s case management system makes it easy to track student concerns, add notes, and share updates across advisors, faculty, and staff. By centralizing information in one place, Cases help teams coordinate their efforts, follow up consistently, and ensure students get the right support at the right time.
Appointments
Manage your schedule with ease. Set your availability in Retain, and students can book time with you directly. All appointments automatically sync with your Outlook calendar, so your schedule is always up to date.
Reporting
Turn student data into actionable insights. View, sort, and filter information in a clean, customizable table view to better understand trends and support your students.
Engagement
Reach students at scale with ease. Build engagement campaigns, send personalized outreach, and track responses—all designed to strengthen connections and support student success at NLU.
