Release Notes & History

Public release notes for Retain on or after 04/07/2025 can be found below.

Release notes are ordered from newest to oldest. To find release notes from before the current term, visit the Release Notes Archive.

For roadmap & planning, please click here.

For known issues, please click here.

1. Added case details when a case subject is hovered/selected when creating a case.
2. These details are dynamically updated as case behavior changes.
   1. The old case tooltips functionality has been removed to avoid duplicate functionality, as this information is now displayed in the Case Details popup.
   2. When a single case is created, Retain will now redirect to that case instead of showing a list of cases created.
3. Minor UI/UX fixes

Appointments

1. Updated Exceptions calendar UI and added a legend.
2. Updated Appointment Calendar UI.

Reporting

1. Added some features to Advisor Reporting that were previously only included in Global Reporting.
2. Cleaned up some reporting UI.

Student Data

1. Added option to schedule an appointment from the Actions tab.
2. Updated the calendar UI for D2L Logons
3. Optimized the Actions tab to load more efficiently and perform better.

Groups

1. Added information sidebar to explain some logic with groups.

General

1. Updated the text editor to better display how many characters are typed, and how many are remaining before the character limit is hit.
2. Updated icons throughout the application.
3. Added additional error handling throughout the application to provide more feedback to users when a problem occurs.

1.  A student can now only schedule 4 appointments per week with Learning Support specialists across all service types.
2. Added character limit display to appointment description.
3. KPI responses are now required upon appointment closures for Learning Support staff.
   1. Learning Support appointments can no longer be bulk closed to support submitting KPIs for individual appointments.
4. Removed N/A option for KPIs
5. Changed language for some KPI questions.
6. Fixed a bug where rescheduled appointments would not transfer in Outlook.
7. Fixed a bug where some characters would appear incorrectly in Student Surveys
8. Fixed a bug where availability would occasionally load indefinitely for users with no availability.

Reporting

1. Fixed a bug that caused Joined Reporting to not load data correctly.

General

1. Updated Confirm popup to have more clear language and design.
2. Added a fallback for the rare instance that student data fails to populate.

1. Fixed team schedule sometimes selecting the incorrect day.
2. Prevent appointments from loading multiple times across pages.

Reporting

1. Options for the case subject filter are now dynamically updated with all existing case subjects.
2. Reports can no longer be loaded as a filter.

Cases

1. Fixed a bug where emails for case comments were poorly formatted on some devices.

Progress Reports

1. Fixed a bug where progress reports could be submitted multiple times.

General

1. Added new Confirm popup to replace the default browser popup.
2. Fixed a bug where pressing Enter on some inputs would refresh the page.